System Integration Blueprint
Arsitektur 4 Engine AI Platform
Dokumen teknis komprehensif mencakup arsitektur sistem, spesifikasi data, aturan bisnis, dan panduan deployment untuk implementasi enterprise-grade
Marketing Content Generator
Automated Content Production & Distribution System — Mengubah ide menjadi konten publish-ready dalam hitungan detik
- Brand Guidelines & Templates
- Product/Service Data Catalog
- Target Audience Parameters
- Campaign Goals & KPI Targets
- Multi-format Content Assets
- Published Content URLs (UTM-tagged)
- Engagement Metrics Data
- Schedule & Distribution Plan
Sub-Process Modules
- • Instagram Feed (1080×1080)
- • Stories (1080×1920)
- • LinkedIn Banners
- • Facebook Ads
- • Google Display Network
- • TikTok Spark Ads
- • Product Mockups
- • Infographics
- • Quote Cards
| Content Type | AI Model | Output Format | Distribution |
|---|---|---|---|
| Social Captions | GPT-4 Turbo | Emoji-rich + Hashtagged | IG, FB, LinkedIn, TT |
| Email Sequences | Claude 3.5 | HTML + Plain Text | Mailchimp/SendGrid |
| Blog Articles | GPT-4 + RAG | SEO-Optimized MD | CMS / WordPress |
| Ad Copy | Custom Fine-tune | Headline + Body CTA | Meta/Google Ads API |
- • AWS S3 Bucket: /content/{date}/{type}/{campaign_id}/
- • Naming: {timestamp}_{content_type}_{id}
- • Retention: 90 days (configurable via admin)
- • CDN: CloudFront edge caching (24h TTL)
- • Calendar Run: Daily 00:00 server time (UTC+7)
- • Auto-Publish: Based on schedule table
- • Retry Logic: Failed publish → retry 3x (5min interval) → notify admin
- • Queue: BullMQ priority queue (high/medium/low)
Sales Funneling & Omnichannel Service
Lead Capture, Qualification & Customer Communication Hub — Mengkonversi traffic menjadi qualified leads 24/7
- UTM-tagged Traffic Sources
- Social Media Engagement Data
- Ad Click Conversions
- Direct Website Visits
- Qualified Leads (SQL/MQL)
- Contact Information (Verified)
- Interaction History (Full Log)
- Lead Scoring Data (Weighted)
| Data Point | Method | Validation | Weight |
|---|---|---|---|
| Full Name | NLP Entity Extract | Required | 15% |
| Phone Number | Regex + Format | OTP Verify | 25% |
| Email Address | Pattern Match | MX Record | 20% |
| Location/City | GeoIP + Self-report | Optional | 10% |
| Interest Area | Intent Classification | Category Map | 20% |
| Source/UTM | URL Parameter Parse | Auto-capture | 10% |
- • Queue: Redis List (TTL: 7 days)
- • History: MongoDB collection (conversations)
- • Media: S3 private bucket (images/docs)
- • Size limit: 10MB per message, chunk if larger
- • Target: Response < 3 seconds for FAQ
- • No match: Escalate to Tier 2 automatically
- • Inactivity: Follow-up prompt after 5 min idle
- • Cold lead: Mark as "cold" after 24h inactive
- • Score >80: Priority notification to manager
- • "Meeting requested": Auto-create demo link
- • Budget confirmed: Mark as "hot lead"
- • 3x unresponsive: Move to "stale"
CRM Core & User Management
Customer Lifecycle Management, KYC Verification & Account Operations — Transforming leads into verified active users
- Qualified Leads with Scores
- Complete Contact Profiles
- Conversation Histories
- Source Attribution Data
- Verified User Accounts
- Trading Account Credentials
- Portfolio & Transaction History
- User Preferences & Behavior Data
- • KTP/Passport Photo (JPEG/PNG, max 5MB)
- • Selfie with Document (JPEG, max 5MB)
- • NPWP (if required)
- • Proof of Address
- • Tesseract/GVision OCR
- • Min accuracy: 85% character recognition
- • Fraud Detection Rules
- • Sanctions List Check (OFBI/DDP/PPKS)
| Role | CRM | KYC | Finance | Trading |
|---|---|---|---|---|
| Super Admin | ●●● | ●●● | ●●● | ●●● |
| Sales Manager | ●●○ | ●○○ | ○○○ | ○○○ |
| Sales Agent | ●○○ | ○○○ | ○○○ | ○○○ |
| CS Staff | ●○○ | ●○○ | ○○○ | ○○○ |
| IB Partner | ●○○ | ○○○ | ●○○ | ○○○ |
| End User/Trader | ○○○ | ○○○ | ●○○ | ●●● |
last_login, created_at, updated_at
score(Int), data(JSONB), assigned_to(UUID)
file_url(S3), ocr_data(JSONB), status(Enum)
reviewed_by(UUID), reviewed_at
- → New → Contacted: Auto (after 24h no action)
- → Contacted → Interested: Manual by sales
- → KYC → Verified: Auto after admin approval
- → Deposit → Active: Auto (deposit confirmed)
- • Status REJECTED → System sends notification with reason
- • User re-uploads → Returns to OCR Scan step
- • Max retries: 3 times
- • After 3 failed → Status: BLOCKED (admin override available)
AI Trading Companion & Analytics
Intelligent Assistant for Market Insights, Education & Portfolio Management — Maximizing customer lifetime value through personalized AI experience
- Verified User Accounts
- Trading Account Connections
- User Behavior & Preferences
- Historical Transaction Data
- User Engagement Metrics
- Content Performance Data
- Churn Risk Indicators
- Upsell Opportunity Signals
- • Multi-source RSS/API feeds
- • Sentiment analysis (NLP)
- • Impact scoring algorithm
- • Personalized relevance filter
- • Price action patterns
- • Indicator calculations
- • Support/resistance levels
- • Trend detection signals
- • Upcoming events alerts
- • Historical impact data
- • Volatility predictions
- • Correlation analysis
- • Real-time forex rates
- • Commodity prices (Gold, Oil)
- • Crypto market data
- • Index performance
- • Feature usage frequency
- • Session duration metrics
- • Content interaction rates
- • Login pattern changes
- • Activity decline detection
- • Churn risk scoring
- • Upsell readiness signals
- • Referral potential scoring
- • Content optimization data
- • Forex: OANDA, FXCM REST API
- • Commodities: Kitco, Bloomberg API
- • Crypto: CoinGecko, CoinMarketCap
- • Refresh: 60s (market hours), 5min (off-hours)
- • MT4/MT5: Manager API integration
- • Account ops: openDemo/liveAccount
- • Trade ops: orderOpen, orderClose
- • Balance: getBalance, getEquity
- ⚠ Margin Call: Alert when margin < X%
- ⚠ Stop-loss: Alert when loss exceeds Y%
- ⚠ Volatility: Warning when vol > Z%
- ⚠ Inactive: No login 30+ days → trigger retention
Business Rules & Compliance
Aturan bisnis, guardrails, dan compliance requirements yang mengatur seluruh sistem
Content Generation Guardrails
- • Tone: Professional yet approachable
- • Language: Bahasa Indonesia formal + English terms where appropriate
- • Emoji usage: Limited to 2-3 per post max
- • Hashtag limit: IG (30 max), TT (3-5 recommended)
Text ratio <20%
Max 15s for ads
Link in caption OK
No clickbait headlines
Lead Scoring Algorithm
KYC/AML Compliance Rules
| Type | Format | Max Size | Required |
|---|---|---|---|
| KTP | JPEG/PNG | 5 MB | Yes |
| Passport | JPEG/PNG | 5 MB | Alt |
| NPWP | JPEG/PNG | 5 MB | Conditional |
| Selfie | JPEG | 5 MB | Yes |
- ✓ OCR Accuracy: Minimum 85% character recognition
- ✓ Sanctions Check: OFBI, DDP, PPKS watchlist
- ✓ Approval SLA: Maximum 24 working hours
- ✓ Max Retries: 3 attempts with different documents
- • Document expired (>6 months before expiry required)
- • Image blurry/unreadable by OCR
- • Name mismatch between documents
- • Found on sanctions watchlist
- • Suspected fraudulent activity pattern
Trading AI Boundaries
- • Market analysis overview
- • Educational content
- • Portfolio performance review
- • General trading concepts
- • Risk management principles
- • Specific entry/exit prices
- • Guaranteed returns claims
- • "Buy/Sell now" signals
- • Price target predictions
- • Personal investment advice
"Maaf, saya tidak bisa memberikan rekomendasi beli/jual spesifik atau sinyal trading pasti. Tapi saya bisa membantu Anda dengan analisis pasar umum atau konsep edukasi trading."
Data Specifications & API Contracts
Schema database, endpoint API, dan format data yang digunakan seluruh sistem
Database Schema (PostgreSQL Primary)
API Endpoint Specifications
/api/v1/auth/register
Res: {user, jwt_token, refresh_token}
/api/v1/auth/login
Res: {user, tokens}
/api/v1/auth/refresh
Res: {new_access_token}
/api/v1/content/generate
Res: {job_id, status, estimated_time}
/api/v1/content/job/{id}
/api/v1/content/library
Res: {content[], pagination}
/api/v1/chat/incoming
Res: {session_id, ai_response}
/api/v1/chat/history/{session}
/api/v1/chat/handoff
Res: {success, assigned_agent}
/api/v1/kyc/upload
Res: {document_id, ocr_status}
/api/v1/kyc/{doc_id}
/api/v1/kyc/{doc_id}/review
Res: {new_status, notification_sent}
/api/v1/trading/account/open
Res: {account_id, mt4_credentials}
/api/v1/trading/{acc}/portfolio
/api/v1/market/data
Res: {rates, news, sentiment}
/api/v1/ai/chat
Res: {response, sources[], disclaimer}
/api/v1/ai/insights/{user_id}
/api/v1/ai/education/path
Res: {modules[], progress, recommendations}
Security & Compliance Framework
Autentikasi, enkripsi, proteksi data, dan kepatuhan regulasi
Authentication & Authorization
- Access Token Expiry15 minutes
- Refresh Token Expiry7 days
- AlgorithmRS256
- StorageHttpOnly Cookie
- • Minimum length: 8 characters
- • At least 1 uppercase letter
- • At least 1 number
- • At least 1 special character
- • Banned: Common passwords list
- Idle Timeout30 minutes
- Max Concurrent3 sessions/user
- 2FA OptionTOTP (Google Auth)
Data Protection
- At RestAES-256-GCM
- In TransitTLS 1.3
- Field-LevelPII Masked
- Key Rotation90 days auto
- • Incremental: Daily at 02:00 UTC+7
- • Full backup: Weekly (Sunday 03:00)
- • Retention: 30 days (hot), 1 year (cold)
- • Region: Cross-AZ (us-east-1a/b)
- Operational Data2 years
- Audit Logs7 years
- Chat History365 days
- After RetentionAnonymized
Regulatory Compliance
- • SEBI/AFSL compliant storage
- • Transaction monitoring: >$10K threshold
- • Sanctions screening: Real-time API
- • SAR filing: Auto-flag suspicious activity
- • Right to erasure: Automated within 30 days
- • Data portability: JSON export API
- • Consent management: Granular opt-in/out
- • DPO contact: privacy@aicore.enterprise
- Logging LevelImmutable (WORM)
- Retention7 years minimum
- FormatJSON + ELK Stack
- AccessRole-based only
- General API100 req/min/IP
- Auth Endpoints10 req/min/IP
- File Upload5 req/min/IP
- DDoS ProtectionAWS Shield Advanced
Error Handling & Edge Cases
Penanganan failure scenarios, fallback mechanisms, dan corner cases
Content Generation Failures
Queue message in BullMQ → Retry 3x with exponential backoff (1s, 5s, 15s) → If all fail → Notify admin via Slack/PagerDuty → Mark job as FAILED
Use fallback placeholder image from S3 cache → Flag content for manual review → Log timeout event for analytics
Block content from publishing → Return error to user with specific violation reason → Log for compliance audit → Alert content moderator
Save to local filesystem as fallback → Retry upload every 5min for 1 hour → Sync when S3 recovers → Alert DevOps team
Chat System Edge Cases
Compress if image >2MB → Upload to S3 private bucket → Generate signed URL (expiry 1hr) → Send URL reference in chat → Store original for 7 days
Reject with friendly error message: "File too large. Max 10MB." → Suggest compressing or using cloud link → Log rejected attempt
Queue message in Redis → Push via WebSocket on reconnect → Show "missed messages" badge → Auto-reconnect with exponential backoff (max 30s)
Rate limit: 30 messages/minute per session → If exceeded → CAPTCHA challenge → If failed → Temporary ban (1hr) → IP blacklist if repeated
CRM Edge Cases
Match by phone OR email → Merge records (keep newest, append history) → Notify assigned sales of merge → Update lead score combined
Update record with new phone → Preserve old phone in history log → Re-validate new phone format → Trigger re-verification if needed
Auto-deactivate user account → Reassign all active leads to pool (round-robin) → Transfer ownership of deals to manager → Archive conversation access
Freeze account immediately (status: UNDER_REVIEW) → Lock trading access → Create support ticket priority HIGH → Admin review required → 72hr SLA resolution
Trading Edge Cases
Switch to cached data (max 5min old) → Display timestamp of last update → Show "Delayed data" warning banner → Retry every 60s → Fallback to secondary provider if available
Enter READ-ONLY mode → Queue pending trades locally → Block new position openings → Allow close-only operations → Sync queue when broker recovers
Block new positions immediately → Send push notification + email + SMS → Force logout after confirmation → Require risk acknowledgment before re-login
Halt trading UI temporarily → Show "High Volatility Warning" modal → Disable leveraged trade entry → Increase margin requirements by 2x → Alert all affected users
Deployment Infrastructure
Spesifikasi server, cloud architecture, dan CI/CD pipeline untuk production environment
Cloud Infrastructure (AWS)
- Regionus-east-1 (Virginia)
- CDNCloudFront (Edge Locations)
- Load BalancerALB (Application LB)
- Auto-Scaling2-10 instances (CPU-based)
- • VPC: Custom (10.0.0.0/16) with public + private subnets
- • Security Groups: HTTP(80), HTTPS(443), SSH(22 - bastion only)
- • WAF: AWS WAF with OWASP Top 10 ruleset
- • DDoS: AWS Shield Advanced (always-on protection)
- • NAT Gateway: For private subnet outbound internet
Database & Storage Cluster
- PostgreSQL (Primary)RDS 15 (Multi-AZ)
- Instance Classdb.r6g.xlarge
- Storage500GB GP3 (IOPS: 12000)
- Backup Window03:00-04:00 UTC daily
- Redis (Session + Cache)ElastiCache 7.x (Cluster mode)
- Node Typecache.r6g.large
- Message QueueBullMQ (Redis-backed)
- Search EngineOpenSearch (chat logs)
- S3 Standard (Active)User uploads, generated content
- S3 Glacier (Archive)90-day+ old files
- EFS (Shared Config)Application config files
- CDN OriginCloudFront → S3
Monitoring & Observability
- • CloudWatch Metrics: CPU, Memory, Disk, Network (1min granularity)
- • CloudWatch Logs: Application logs aggregated centrally
- • X-Ray: Distributed tracing for microservices
- • Custom Dashboards: Grafana (imported from CloudWatch)
- • Primary: New Relic APM (transaction tracing)
- • Error Tracking: Sentry (real-time exception alerting)
- • Uptime Monitoring: UptimeRobot (5 global probes)
- • Synthetic Checks: Critical user journeys hourly
- • PagerDuty: On-call rotation + escalation policies
- • Slack Integration: #incidents channel real-time alerts
- • Severity Levels: P1 (Critical) → P4 (Low)
- • Response SLA: P1: 15min, P2: 30min, P3: 4hrs, P4: 24hrs
CI/CD Pipeline
- • Method: Blue-Green swap (instant rollback)
- • Rollback Window: 30 minutes post-deploy monitoring
- • Automatic Trigger: Error rate >5% or latency >2x baseline
- • Database: Forward-compatible migrations (no downtime)
System Integration Architecture
Data Flow Topology
Backend Services
- Centralized Auth (JWT/OAuth2)
- PostgreSQL Database Cluster
- Redis Cache + Message Queue
- AWS S3 File Storage
- ELK Stack Logging
API Gateway
- RESTful APIs (Node.js/NestJS)
- WebSocket Server (Socket.io)
- Rate Limiting & Throttling
- API Versioning Strategy
- Webhook Endpoints
Security Layer
- End-to-End Encryption (TLS 1.3)
- Data Encryption at Rest (AES-256)
- Role-Based Access Control (RBAC)
- Immutable Audit Logging
- DDoS Protection (Cloudflare)
Technology Stack Summary
Frontend
- React.js / Next.js 14
- TypeScript
- Tailwind CSS
- React Native / Flutter
Backend
- Node.js / NestJS
- GraphQL + REST APIs
- Socket.io (Real-time)
- BullMQ (Job Queue)
Database
- PostgreSQL (Primary)
- MongoDB (Chat logs)
- Redis (Cache + Session)
- Pinecone/Qdrant (Vector DB)
AI / ML
- OpenAI GPT-4 / Claude
- Stable Diffusion (Image)
- Google Cloud Vision (OCR)
- RAG Implementation
System Goal & Expected Outcomes
Primary Objectives
Eliminate manual bottlenecks from content creation to customer retention through intelligent automation at every stage.
Single source of truth where customer data flows seamlessly between engines without silos or data fragmentation.
Architecture designed to handle 10x growth without significant reengineering, supporting business expansion.
Measurable Outcomes
The Bottom Line
"Bukan 4 sistem terpisah yang harus di-integrasi manual. Ini adalah satu organisme digital dimana setiap bagian bernapas bersama, belajar bersama, dan tumbuh bersama — didesain dari ground up untuk skala enterprise."